Refund & Return Policy

Eligible for Return/Refund

• Defective product received
• Wrong item delivered
• Product damaged during shipping

NOT Eligible for Return/Refund

• Change of mind after purchase
• Late delivery (delivery delays)

Return Process

To initiate a return or refund, you must provide an unboxing video recorded within 2 hours of delivery. This video should clearly show the condition of the product and packaging.

Contact us via WhatsApp only with your order details and unboxing video.

Refund Timeline

Once your return is approved, refunds will be processed within 5-7 business days to your original payment method.